Consultant Bio - Recruitment Optimization Solutions For Growing Business

CK Solutions LLC - When Recruiting Performance & Speed Matter

Carl Kutsmode

Chicago, IL 60640 l Phone: 773-509-6801 l carlkutsmode@talentRISE.com

CONSULTANT PROFILE

Seasoned Recruitment Optimization and Talent Management Consultant with over 15 years of diversified corporate and professional services talent solutions consulting experience including domestic and global engagements. Expertise in helping employers build “best in class” talent acquisition and talent management capabilities to attract, recruit and retain high performing talent. An early pioneer in online and outsourced (RPO) recruitment, Carl is a nationally known speaker, contributing writer, subject matter expert and thought leader in corporate talent acquisition leading practices and future trends.

CORE COMPETENCIES

l Strong analytical and problem solving skills

l Unique combination of professional services sales, operations, and consulting project management experience

l Solid business analysis skills: Customer needs assessment, process redesign and transformation

l Ability to focus on detail as well as the big picture to ensure successful execution of key initiatives

l Recruiter, HR and new staffing leader leading training, mentoring and executive coaching

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ENGAGEMENT EXPERTISE

l Recruitment Process Optimization & Assessment

l Merger & Acquisition Talent Due Diligence

l Outsourced Recruitment (RPO)

l Top Performer Recruitment & Retention

l Global & New Market Recruitment Strategy

l Diversity Recruitment Strategy & Compliance

l Recruiting Technology Selection, Optimization and Implementation

l Recruitment Performance Metrics & Compliance

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CAREER SUMMARY

· Frequently engaged on recruitment transformation engagements as an SME and "Trusted adviser or Mentor" to newly appointed corporate talent acquisition or HR leaders involved in assessing, optimizing or implementing recruiting technology, process or strategies to align talent acquisition capabilities with changing business needs.

· Developed a rapid recruitment optimization assessment methodology to quickly perform a qualitative and quantitative diagnostic of current recruiting practices. Recommendations implemented by clients have consistently resulted in significant improvements to hiring cycle time, costs and overall internal customer and candidate hiring process satisfaction.

· Extensive experience implementing and managing the successful delivery of corporate recruitment process outsourcing (RPO) engagements and management consulting engagements with companies across many industries ranging from startups to growing divisions of Fortune 100 global corporations.

· Diversity recruitment optimization experience including assessing current diversity recruitment practices, identifying compliance risks, and developing effective diversity recruitment strategies aligned with the company’s strategic business and workforce diversity goals.

· 15+ years experience implementing “high touch” hiring processes and innovative online “talent magnet” strategies to enable rapidly growing employers to build talent “supply chains (pipelines)” of top talent to support high volume hiring in advance of need. Results regularly include significant reductions in third party vendor expense, hiring cycle time, and turnover.

· 10 years experience advising organizations on recruiting related technologies. Perform current state needs assessment, vendor selection and current vendor technology optimization.

· 10+ years of corporate custom training curriculum development and training facilitation related to recruiting best practices including generational and diversity recruiting, interview & selection, and recruiting technology related leading practices.

· Industry Expertise: Professional Services, Hospitality, CPG, Retail, Banking, Financial Services, Institutional trading, Manufacturing, Pharmaceutical, Healthcare, Insurance, Engineering R&D, Information Technology.

REPRESENTATIVE CONSULTING PROJECTS

Recruitment Optimization Consulting & Assessment

· For a startup technology solutions consulting firm, engaged to create a “talent engine” designed to build ongoing talent pipelines of top technology consulting professionals through implementation of: targeted social networking, employment branding, applicant tracking, metrics, interviewing and selection practices. Implemented HireDesk ATS.

· For a private equity firm seeking to acquire a healthcare industry staffing firm, engaged as a due diligence partner to perform a comprehensive risk mitigation analysis of the firm’s talent, recruiting practices, employee and client satisfaction ratings.

· For a human capital consulting spinoff business unit of a leading, global online job board/career site, engaged as an SME to lead a 3 person team in the development and testing of consulting methodologies related to talent acquisition, diversity, culture and targeted sourcing. Worked closely with the firm President, Operations VP, Marketing VP, and National Sales VP to advise on competitive go to market and operational delivery strategies. Recommended and provided SME implementation related input on OPENAIR, a professional services automation tool.

· For a global retail banking and financial services firm, performed a recruitment optimization facilitated workshop that resulted in a strategic decision to move from a decentralized HR generalist recruiting model to a centralized sourcing center hybrid recruiting model using an RPO provider. Provided change management coaching to the client’s new talent acquisition leader as well as ongoing mentoring and coaching related to the transformation.

· For a global medical products manufacturer, engaged as an SME advisor / executive coach to advise their global talent acquisition leader on recruitment optimization and re-engineering best practices.

· For a global luxury hotel expanding aggressively into Asia and Eastern Europe, engaged by the SVP of HR to perform a global talent acquisition / expansion readiness study to identify gaps in their ability to support the planned future talent acquisition needs of the planned expansion into Asia, eastern Europe and the middle east.

· For an auto industry services firm, performed a talent sourcing strategy optimization analysis to improve their ability to target hourly employees in difficult markets

· For two competing U.S. commercial real estate firms, performed comprehensive recruitment optimization studies with recommendations for streamlining process through technology, re-aligned staffing levels, targeted sourcing and enhanced centralized recruiting approach.

Diversity Recruitment Optimization

· For a global health and beauty CPG firm, conducted a diversity recruitment optimization and compliance analysis to identify opportunities for improving their ability to source, develop and retain a more diverse workforce.

· For a global CPG product testing certification organization, developed an experienced & diversity engineer sourcing strategy & recruiting process; Exceeded project diversity hiring goal of 20% -- actual hires were 52% diversity (female or minority) hires.

· For a global ERP technology provider, engaged to perform a diversity sourcing/recruitment optimization and compliance (EEOC, OFCCP) analysis of their sales and technical engineer roles.

· For a global manufactured housing manufacturer, performed a comprehensive analysis of field sales recruitment practices and identified opportunities for improvement in targeted sourcing, selection and diversity recruitment which would result in significant cost savings, improved talent quality and diversity and reduced EEO/OFCCP compliance risk.

· For a global retail banking/financial services firm, Implemented formal screening, selection and diversity sourcing practices which resulted in the RPO team’s ability to consistently meet and exceed the organizations diversity and bi-lingual call center recruitment and hiring goals.

RPO – Project Management

· For a startup professional services technology consulting firm, managed a pipeline recruitment initiative to identify, recruit and pre-qualify a pipeline of Consultants, Sr Consultants, Managers and Sr Managers with big 4 consulting firm experience. Achieved an interview quality acceptance ratio of 90% and a hiring ratio of 3:1 in the first 6 months of engagement.

· For a global retail banking/financial services firm, Implemented and lead multiple outsourced recruiting initiatives as part of a transformation from a highly decentralized call center recruiting model to creating a centralized, dedicated recruiting organization. Ensured quality metrics tracking and EEO/OFCCP compliance reporting were done where previously none existed.

· For a global CPG product testing certification organization, Project managed a team of 6 recruiters in an RPO initiative to hire 60 experienced test engineers in 9 months – exceeded project diversity hiring goal of 20% -- actual hires were 52% diversity (female or minority) hires.

· 1996-2004, founded and ran a talent acquisition consulting and outsourced (RPO) recruiting firm – Tiburon Group Inc – Sold, managed and delivered over 200 outsourced recruiting projects before selling the firm to Capital H Group in 2004. As the practice leader over the talent acquisition solutions practice for Capital H Group, led the firm’s growth and national expansion of their RPO practice from $600K in revenues to $6M in 3 years.

Training

· For a global automotive manufacturing firm, engaged to train recruiters and talent acquisition leaders in an interactive workshop on recruiting best practices including: Recruiting foundational skills, candidate + hiring manager relationship management, social media recruiting, generational recruiting, diversity recruiting, strategic sourcing, cold calling, time management, negotiating & closing strategies.

· For a global airline provider, worked as part of a 2 person team on the development and delivery of a two day recruiting best practices training workshop including in depth exercises related to generational and diversity recruitment strategy.

· For a global professional services consulting firm, engaged as an SME advisor to participate as part of a 6 person team in developing recruiting best practices curriculum and facilitating a two day training of over 100 experienced corporate recruiters and staffing leaders

· For various outplacement & job search support groups in 2009, designed and conduct, a two day, interactive workshop to help mid to late career, executive and professional level job seekers more effectively use the Internet as a resource and networking tool to secure a job. Topics covered include: overcoming the employer “black hole”, Linked In and Facebook networking tips, creating a “cyber safe” and search engine optimized resume, how to be “found” by online recruiters searching for passive talent.

Recruiting Technology Vendor Selection OR Implementation Consulting Experience:

Applicant Tracking System (ATS) - Vendor Review, Selection and/or Optimization Experience: Vurv, Taleo, Brassring/Kenexa, Peoplesoft, Virtual Edge, ICIMS, PC Recruiter, Peoplefilter / HireDesk, SonicRecruit

Talent Assessment Vendor Review, Selection and/or Implementation Experience: Hogan, Profiles International, Devine Group, PeopleAnswers, DDI, HR Chally

PROFESSIONAL EXPERIENCE

· talentRISE – Partner (12/2009 - Present)
A talent solutions management consulting organization providing “top” talent acquisition, development, and retention solutions to companies seeking to gain greater return on their investment in human capital

· CK Recruiting Solutions LLC - Independent Talent Management Consultant (2008)
Business Management consultancy specializing in recruitment process, technology & strategy optimization for rapidly growing startups, mid market and global organizations.

· Capital H Group LLC – Principal Consultant & Recruiting Practice Leader (12/2004-12/2007)

A talent solutions management consulting organization providing “top” talent acquisition, development, and retention solutions to companies seeking to gain greater return on their investment in human capital.

· Tiburon Group Inc. – Founder / Owner (6/1996 – 12/2004)

A boutique talent acquisition management consulting and outsourced recruiting (RPO) firm. Tiburon Group was acquired by Capital H Group in 2004 and became their Recruiting Solutions Practice.

· MedFocus Inc. – National Director of Sales & Staffing (1/1994 – 6/1996)

A startup pharmaceutical industry staffing firm specializing in new drug development R&D staffing. Medfocus was a spinoff subsidiary of Taylor Management Systems.

· Taylor Management Systems Inc – Staffing Manager (1993-1994)

A Chicago based IT Consulting firm specializing in IT staff augmentation consultant recruitment and placement on client server, ERP, mainframe and midrange projects.

PROFESSIONAL AFFILIATIONS

· Chicago Chapter Board Member, Staffing Management Association (www.SMAGC.org – Formerly EMA)

· Chicago Leadership Advisory Board President, Upwardly Global (www.upwardlyglobal.org)

· Member, Society for Human Resources Management (www.SHRM.org )

· Member, Human Capital Institute (www.HumanCapitalInstitute.org )

· Member, HR Management Association of Chicago (www.HRMAC.org )

EDUCATION & THOUGHT LEADERSHIP

Loyola University of Chicago, Class of 1985: Bachelor of Science, Industrial Psychology

Invited speaker and corporate trainer at over 75 industry related events, trade shows and private corporate recruitment annual meetings on the following topics: Diversity & Generational Recruitment Workshop – Tips and Strategies for Success; Creating a corporate “talent magnet”; Leading trends & practices in Corporate Talent Acquisition; Online recruitment optimization strategies; Tips for selecting “right fit” recruitment technology; Impact of business globalization on Diversity & Inclusion strategies; Building a world class On-Boarding program that address D&I needs; Hiring Manager and Candidate Relationship Management; Social Network Recruiting Tips

Contributing author to: CareerXroads Guide to Online Career Sites; Weddles Guide to Online Career Sites; Recruitment Research Blue Book; Electronic Recruiting Exchange; Human Capital Institute. 2010 - Currently writing a book and conducting workshops to share insights gained from my work with corporate recruiters and employers with online jobseekers to improve their chance of a successful, and quick online job search

REFERENCES